Residential & Commercial Cleaning Services in Waterford, MI, and Surrounding Areas
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Privacy Policy
Last Updated: January 21, 2024
At Mylene's Cleaning, your privacy is a top priority. This Privacy Policy explains how we collect, use, and safeguard your personal information in compliance with applicable laws, including A2P messaging regulations.
Information We Collect
We may collect personal information such as your name, phone number, email address, and business details when you interact with us. Additionally, we may gather details about your cleaning requirements, device usage, browser type, and consent preferences for SMS communications. This data is essential for providing our services, improving customer experiences, and ensuring compliance with legal standards.
How We Use Your Information
Your personal information is used to deliver and manage cleaning services, respond to inquiries, provide updates, and customize your experience. We may also use your information to ensure compliance with legal and regulatory obligations.
A2P Messaging Compliance
For SMS and automated communications, we adhere to A2P messaging standards to ensure that you only receive SMS communications if you have provided explicit consent. You can opt out of SMS communications at any time by replying “STOP” to any message. We use SMS only for necessary communications, such as appointment confirmations, reminders, and important updates.
Sharing of Information
Mobile information will not be shared with third parties or affiliates for marketing or promotional purposes. Information sharing is limited to subcontractors who provide support services, such as customer service. All other use cases exclude sharing text messaging originator opt-in data and consent; this information will not be shared with any third parties under any circumstances.
Your Rights
You have the right to access, update, or correct your personal information. You may also opt out of receiving marketing communications or request deletion of your data, subject to legal retention requirements. To exercise these rights, please contact us using the information below.
Retention of Information
We retain personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or to comply with legal and regulatory requirements.
Security Measures
We implement reasonable measures to protect your personal information from unauthorized access, disclosure, or misuse. While we strive to maintain robust security systems, no system is entirely secure, and absolute protection cannot be guaranteed.
Cookies and Tracking
Our website may use cookies and similar technologies to enhance your experience. These technologies may collect information about how you interact with our website. You can control cookies through your browser settings; however, some website features may be limited if cookies are disabled.
Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. Updates will be posted on our website, and significant changes will be communicated to you directly.
Contact Us
For questions or concerns about this Privacy Policy, or to exercise your rights, please contact us:
Mylene's Cleaning